Collection services

Amicable collection normally provides the best solution. For this reason we mainly focus on amicable procedures and methods, such as reminder correspondence, personal telephone contact with debtors and negotiation. Such approaches protect our clients’ interests so that a debt may be collected without any undue damage to the existing business relationship.

Amicable collection

- payment request mailed to debtor
- collection by phone
- agreement on a payment plan
- settling of eventual disputes
- verification of debtor’s credit status
- estimation of the cost risk
- recommendation of further action

Legal collection

- summary proceedings on clear and undisputed claims
- handling of disputed cases in court
- enforcement of judgment
- bankruptcy / liquidation proceedings:

• securing of claim in bankruptcy
• payment demand with bankruptcy threat
• bankruptcy petition

- supervision of reorganization programs

When it is question of Finnish clients’ outstanding accounts from debtors abroad, legal collection is handled by our cooperative collection agencies in debtor’s own country.

As our client you shall receive

- rapid handling
- immediate settlement of collected funds
- possibility to follow your collection orders on-line in our web service
- progress report on each case
- correspondence in Finnish, English, Swedish or German